How do you choose the best florist when you live in a big city and there are so many to choose from?
People are busy these days and if you have a busy work schedule, you can easily forget to send birthday wishes or congratulations messages to your friends and family members.
You can take the stress out of flower shopping by choosing online florist delivery services like Moyses Stevens that send flowers same day with fast delivery.
It is important to consider these 7 things before placing an order:
- Review their online presence
Check out the florist’s website, Facebook page, and Google reviews.
How active are they in social media? Have there been any posts recently or have they not updated their pages for a while? This would give you an idea of how responsive your florist delivery service is.
- Price and value
An important question to ask yourself: What is your budget?
You can always find a florist that fits within your budget. However, if you set a certain price range then you can shortlist all the florists that fit into that category and narrow it down from there. If you have no time to visit multiple flower shops, then go with Moyses Stevens online florist delivery service. They offer great value for money with beautiful flowers and plants.
- Compare what they offer and their unique selling point
Different online florists have different packages that might meet your specific needs so be sure to check it out before you choose one, such as Moyses Stevens.
You want to make sure they offer the right services for your needs so when you ask them questions about their products, they are able to answer you promptly. Moyses Stevens has same-day delivery if ordered before 1 pm so the recipient will get the flowers in no time at all!
- Determine how well they communicate
Your chosen florist must make it easy for you to contact them when needed.
Choose a florist that you can easily reach via phone or email so that if anything goes wrong with your order, they are able to help you. If you are not confident in the quality of their customer service, choose another florist delivery service because this will be an issue later on.
- Availability of customer support
Check their website to see what different services the florist offers online.
What type of support do they offer? Do they have live chat, email support, or an FAQ section that you can easily access if you have any issues with your order? You need to know that help is just one click away when it comes to dealing with a problem regarding your purchase.
- Know how they handle complaints
Whenever something goes wrong, you need to know that your complaints will be taken seriously and resolved efficiently.
When you have an issue with your flower delivery, how quickly does the florist resolve it? Will they replace or refund your order if it is not delivered on time or is damaged when it gets to the recipient? Make sure they are committed to giving you the best quality service even if there is an error on their part.
- Delivery services offered
Do they have same-day flower delivery? How do they transport flowers? What are the additional fees for different areas in your city? Do they offer same day florist delivery?
Ask these questions so you can understand how they deliver their flowers to ensure that you get the best quality of flowers when they arrive.
Sending flowers can be expensive sometimes. So it’s important to do a little research to ensure that you end up with a florist that offers value for money and great service. These seven things to consider will help you narrow down your choices when it comes to finding the perfect online florist.